Glossary
The language of readiness, defined.
The core concepts behind Standby, in plain terms. These are the product's universal vocabulary — the words mean the same thing in every organisation that runs it.
- Operational readiness
- The live answer to "who and what can respond right now" — the combination of available people, current qualifications and serviceable equipment. Standby's core job is to keep this answer true at all times, not just at audit time.
- Readiness board
- The single live view of a unit's readiness: who is available, whose currency is current, expiring or lapsed, and which equipment is grounded. It is not a report you run — it reflects the unit's state as it changes.
- Currency
- Whether a volunteer meets the training and hours a role requires, per qualification category. Currency is recomputed automatically from logged hours and expiry dates rather than tracked by hand.
- Tri-state status
- The status system that never changes between organisations: current (ready), expiring (action needed soon) and lapsed (no longer qualified). Lapsed currency is blocked from tasking, not merely flagged.
- Availability
- A volunteer's own declaration of whether they can be tasked — on-call, off-area or on leave — including recurring unavailability. Set from the mobile app and reflected on the readiness board the moment it changes.
- Tasking
- Assigning a volunteer or crew to a call-out or duty. Standby gates tasking on readiness so a volunteer with lapsed currency cannot be tasked.
- Defect register
- The live list of equipment faults with severity and status. When an asset is grounded by a defect, it appears on the readiness board next to crew readiness — not buried in a maintenance binder.
- Inspection checklist
- A structured check run against an asset, typically opened by scanning the asset's QR code in the field. Each inspection is retained in the asset's history.
- Incident
- A logged call-out with its roster, per-date attendance and hours, and any scene voice-notes. Incident hours feed both currency and allowance calculations.
- Post-exercise report
- The record filed after a training exercise. Once approved it writes a training record back to every attendee, updating the whole crew's currency from a single submission.
- Approval chain
- The route a decision (such as leave or a new qualification record) follows through the responsible roles, with decline and appeal paths. Decisions land in a single queue scoped to each approver's role.
- Tenant
- One organisation's isolated space in Standby — its own crest, units, sectors, roles and reference data. Data never crosses between tenants; the platform is multi-tenant with per-tenant access policies.
- Role scope
- What a person can see and do, decided by their membership role and enforced at the API. An officer sees their unit, a sector manager their sector, a national manager every unit.
- Audit trail
- The immutable log of every state change and record view, each stamped with actor and time. It is the evidence base for inspections and reviews.
See these ideas working on a live board.
A 30-minute walkthrough with your readiness model, units and currency rules.